This Privacy Policy explains what information we collect through our website at www.swiftbillingrcm.com, how we use it, who helps us process it, and the choices you have. It applies to this website only. Patient information we handle for our clients is covered by separate agreements, as explained in Section 7.
SwiftBilling RCM is a medical billing and revenue cycle management company operated by Clink Nexus LLC, a Texas limited liability company ("we," "us," or "our"). You can reach us at:
When you fill out the contact form on our website, we collect:
If you use the chat window on our website, we also collect anything you type into the chat, including any contact details you choose to share. The chat is provided by HubSpot.
Some information is collected automatically when you visit our website:
We use the information we collect to:
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We use the following companies to run our website and handle inquiries. They process information on our behalf for the purposes described in this policy:
We may also disclose information when the law requires it, for example in response to a court order or a request from a government authority.
Cookies are small text files that a website stores in your browser. They help the website remember your visit and measure how it is used. On our website, cookies are set by:
Vercel Analytics does not use cookies.
Please do not submit patient health information through the website contact form or chat. This includes patient names, dates of birth, diagnoses, insurance ID numbers, and dates of service. The website is for business inquiries only.
When a practice becomes our client, we handle protected health information (PHI) only under a signed Business Associate Agreement (BAA) and the client's service agreement, as required by the Health Insurance Portability and Accountability Act (HIPAA). That information is not handled through this website.
We keep inquiry and chat details for as long as we need them to respond to you and to maintain our business records. After that, we delete them. You can ask us to delete your information sooner by following the steps in Section 10.
We use reasonable safeguards to protect your information. These include HTTPS encryption for all data sent to and from our website, encrypted email delivery, and access limits so that only authorized team members can see inquiries.
No website or system is 100% secure, so we cannot guarantee absolute security.
Depending on the state where you live (for example, California or Texas), you may have the right to:
To make a request, email us at info@swiftbillingrcm.com with the subject line "Privacy Request" and tell us what you would like us to do. We may need to confirm your identity before we act on your request, and we will respond within the time required by law.
We will not discriminate against anyone for using these rights.
Our website is for businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please check this page from time to time to stay informed.
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
SwiftBilling RCM, operated by Clink Nexus LLC
5900 Balcones Dr #7192, Austin, TX 78731
Email: info@swiftbillingrcm.com
Phone: +1 (512) 737-7488
Hours: Monday to Friday, 8am to 6pm Central Time