Every Dollar Owed. Chased Down. Collected.
Aged receivables worked by priority, with payer calls, resubmissions, and escalations until every dollar is recovered.
What We Do
Every step of the process, covered from start to finish.
Claims segmented by 30/60/90/120+ days and dollar value, with the highest-value claims worked first.
Live calls to payer provider lines plus portal follow-up for every open claim.
Corrected claims resubmitted immediately when additional information is required.
Any denied claim during follow-up is immediately escalated to our denial management team.
Full AR aging breakdown by payer, provider, and claim age delivered every month.
Custom follow-up workflows for each payer, because every insurance company handles claims differently.
Process
We pull a full aging report and categorize every open claim by priority, age, and dollar value.
Direct calls and portal checks for each open claim, so we get the real status, not just "in process."
Claims resolved by payment, resubmission, corrected billing, or escalation to appeal.
Monthly AR trends reported with root cause analysis to prevent the same issues from recurring.
Why It Matters
The average medical practice has 15 to 25% of its revenue sitting in unpaid claims older than 90 days. Most of it quietly gets written off as "uncollectible." That's revenue you already earned. It's just stuck in your AR.
Common Questions
Straight answers to what practices ask us most about AR Follow-Up.
For most practices, we complete an initial AR cleanup within 60 to 90 days. After that, AR follow-up becomes part of our ongoing monthly workflow so new aged claims never accumulate.
Get a free audit that shows exactly where your practice is losing revenue. We respond within 24 hours with clear data, not a sales pitch.